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serindeUser: Hi, I'd like to upgrade our service from Cheap Web to Corporate Web
Me; OK, what's your domain name?
User: foo.com
[look up foo.com in our service records]
Me: Hm. You don't seem to have service with us on that domain.
User: How can you tell? I haven't told you who I am yet!
Me: *boggle* ...Because you told me the domain, and I looked it up, and it isn't hosted here and never has been.
User: Well of course not! I want to add it to our account.
Me; OK, what's your domain name?
User: foo.com
[look up foo.com in our service records]
Me: Hm. You don't seem to have service with us on that domain.
User: How can you tell? I haven't told you who I am yet!
Me: *boggle* ...Because you told me the domain, and I looked it up, and it isn't hosted here and never has been.
User: Well of course not! I want to add it to our account.
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no subject
Date: 2005-02-09 12:04 pm (UTC)