More notes from the endless phone queue
Mar. 30th, 2005 06:46 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
serindeThough I've had nothing but wonderful experiences with Virgin's UK personnel, the US-based rep I am currently on the phone with is snotty, unhelpful, and treats me like an idiot because she can't correctly articulate the information she is supposed to be giving me.
Update: In the "weirdest airline rules ever" sweepstakes, they can't refund the ticket (that is no surprise) but also they can't give credit for the face value, minus some $75-$100, against a future flight (which is the usual airline answer). No: the only option other than to eat the cost entire was to pay to upgrade to a changeable ticket and decide, on the spot, what dates to fly instead. WTF WTF WTF but anyways it looks like we are now going Apr. 27 - May 3. (I built in an extra day so my PERFECT SCHEDULE!~ works again.)
I just hope I can find good hotel rates. I have a feeling that it will now be into tourist time and therefore we will be shafted, but I will look into that tomorrow, because I am now officially Out Of Bits.
...Oh shit. You guys have a bank holiday or something in there, don't you?
Update: In the "weirdest airline rules ever" sweepstakes, they can't refund the ticket (that is no surprise) but also they can't give credit for the face value, minus some $75-$100, against a future flight (which is the usual airline answer). No: the only option other than to eat the cost entire was to pay to upgrade to a changeable ticket and decide, on the spot, what dates to fly instead. WTF WTF WTF but anyways it looks like we are now going Apr. 27 - May 3. (I built in an extra day so my PERFECT SCHEDULE!~ works again.)
I just hope I can find good hotel rates. I have a feeling that it will now be into tourist time and therefore we will be shafted, but I will look into that tomorrow, because I am now officially Out Of Bits.
...Oh shit. You guys have a bank holiday or something in there, don't you?
