I'm Wasting My Life

[serinde]

So. Orientation. Part of this is, they march the kiddies up to the computer lab, and have them register for Fall courses. This year, it's cause for DRAMA!~ because CUNY has decided (not entirely unreasonably) that it's very Bad to have students authenticating to the course registration app by SSN, and said "instead thou shalt use the CUNY Portal", which is fine except the Orientation/New Student people had no freakin' idea how this worked. So I researched it all, and explained it to them, and me and Accounts Guy stuck around for two or three registration sessions, and we found all the tripwires, and I documented them all. And I spent a day writing and condensing down a one-page help sheet, with helpful screenshots, to give to the "peer advisors" (upperclassmen who help at registration time), and passed it unto the Orientation People. And my work here was Done, and Done Well.

I was just chatting to one of the peer advisors. Who then asked me a whole bunch of questions answered in said help sheet. Which he had never seen nor heard of, and was about to send a bunch of newbies to entirely the wrong place with the wrong problem.

WHY. DO. I. BOTHER.