Once more into the breach

...of trying to get through to some idiot droid that the problem with these lines is in Verizon, and rolling one of Covad's assmonkeys out to the customer premises for $225 is not going to fix a DAMN THING.

Actually, to be fair, I can and do get it across to the droids. The problem occurs when they send it up the chain and some other wiseass keeps bouncing it back to "pro install".

I have a much greater sympathy for Sisyphus these days.

Pass the box of toothpicks.

I need 'em to keep my eyes open. I've been tired all day, but now I really feel like I'm about to contract some keyboard face. Should be even more entertaining after I have a drink or two with Kathryn. Zzzzzzzzzzzzzzzzz