ill-omened

[serinde]

[Note timestamp.]

User: Hello, what are your technical support hours?
Your humble correspondent: The official office hours are 10-6, but we have limited staff available 9-10 and 6-8. [Unspoken: which is how it is that you got a person and not voicemail.]
User: Okay. I will be calling back in a few minutes with a technical question.
YHC: .................

Comments

[rainbear.livejournal.com]

*shudder* Yeeeeee.

Someone needs to borrow the LART^tm?

[ronebofh.livejournal.com]

Well, duh, you just admitted to the customer that you're "limited". I'd call back later, too!

[arkham1010.livejournal.com]

Yeah, at the minimum I would be asking "Can you help then, or should I call back when during official hours?"