I contain multitudes.

[serinde]

If I ever have to make out my resume again, I will be damn puzzled what to put for my current position, considering it consists of:

* tech support, both desktop and other
* managing tech support
* writing external help documentation
* writing INTERNAL help documentation
* postmaster/abuse desk
* junior newsadmin (which, granted, takes probably about 15 minutes every three months)
* frobbing customer DNS
* frobbing apache configs
* frobbing customer aliases
* all that is aDSL
* lots that is sDSL
* web site updates to remove the crusty & antiquated bits that most urgently require attention
* customer service, both corporate and non-
* managing customer service, as above

And, the usual darkener of my days, what I conceive to be what telemarketers mean by "business development." That is, looking at our services and prices, saying "this is stupid", and trying to make the stupid go away. Oh yes, and I also need to figure out how to tell world + dog "please, kind sir, do come have a look, our offerings are no longer stuck in 1997 so they're actually kinda competitive now unlike when you last saw them a year ago and you died laughing". So you can add "sales & marketing" in on that, which is something else I am dramatically unsuited for.

I can cope with the rest of it, but it's this last aspect which makes me feel like the legendary Ensign Klepperman.

Comments

[metalfatigue]

Whatever you put, just be prepared to say in your interview that it really means "Geek of All Work."

[yesthattom.livejournal.com]

I would describe you as:

"manager"

or

"senior IT coordinator"