They're winning.

[serinde]

*ring ring*

Your humble correspondent: "Hello, Panix"

User: "Hi, I'm calling from Foo Corp, we have service with you. We can't get to our Internet or email.
Is your system having problems?"

YHC: "No, the system is operating normally at this time." *look up account* "Um, it looks like we only provide web hosting and some POP mailboxes for you, not any kind of connectivity, unless that's under a different company name."

U: "Yes, we get our connection from someone else"

YHC: "..."

U: "Oh, um, I guess I should go call them."


I do not click "update journal" simply on account of HAW HAW STUPID USER. There are plenty of other places with, frankly, much better / more amusing examples. The problem is that a variation on this conversation happens almost every. single. day. As soon as a computational device enters the equation, basic logic is tossed to the four winds. You don't need to know a damn thing about routing or DSL or email to intuit that if your connection to the Internet has gone bye-bye, the correct people to call might just possibly be the people who PROVIDE IT.

If we judge by averages, our species deserves no better than reality TV and armpit-fart bands.

Comments

[kalimar.livejournal.com]

Hey now! Our species does deserve better. No species deserves "The Simple Life".