addendum

[serinde]

[Where "outage" = "a card gone bad on the DSLAM"]

DSL Customer: Well, can't you tell them to have these outages after business hours?

Comments

[heliumbreath.livejournal.com]

Well, you could tell $TELCO to have their outages after business hours.

So can I, or any man, but will $TELCO listen to you?

Or even understand what you're on about?

Besides, if the outage is outside business hours, some poor bastard is going to get paged. Best to have them when we're all at our desks, I say.